Behandling for pollen­allergi

Det har aldri vært enklere å få hjelp med pollenallergi.

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Skjermbilde fra mobiltelefon som viser chat med lege om allergi.

Rask og god hjelp

Snakk med en erfaren Hjemmelege på video, chat eller telefon og få rask og trygg hjelp med din pollenallergi. Hvis du trenger allergitest kan det enkelt tas på et laboratorium i nærheten av deg.

OBS: Allergitester må tas på en av Fürsts prøvetakingsstasjoner som finnes i Oslo, Sandefjord og Bergen.

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Slik fungerer det

Beskriv problemet

Beskriv dine symptomer og problemstilling, bruk din BankID og gjennomfør bestillingen. Du trenger ikke laste ned en app.

Snakk med legen

Gjennom chat, video eller telefon kan du og din lege kommunisere helt trygt.

Få råd og resept

Legen hjelper deg med diagnose, tester og behandling. Vil legen at du skal gjøre en test kan det tas på et Fürst laboratorium i Oslo, Sandefjord eller Bergen. Om ønskelig kan journalen sendes til din fastlege.

Vanlige spørsmål

Her finner du noen vanlige spørsmål digitale konsultasjoner og om behandling for pollenallergi.

Can you help with vaccines against allergies, so-called hyposensitization?

Yes, we can refer you to a specialist who can investigate and help you with this treatment.

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Why does the doctor say I need to take an allergy test?

In order to be able to give the best possible advice about your allergies and which medications you want to get the most effect from, your doctor will often need the results of an allergy test. In order for you to receive medicines on prescription (i.e. you only pay a small deductible of the cost of the medicine), it is also required that the doctor has test results.

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Can you renew allergy prescriptions?

Yes, we can!

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How can you help me with pollen allergy?

If you have symptoms of allergy, it is beneficial to discuss the situation with a doctor. At a doctor chat, we will be able to provide you with advice, treatment and prescriptions based on your situation, needs and symptoms. Sometimes everything can be solved just by chatting a little with the doctor, and when a little more information is needed we will arrange an allergy test. This is how you always get the help you need. Do you need more information about pollen allergy? Now you can read more about symptoms, treatment and pollen types.

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Digital consultation vs home visit, what should I choose?

Digital consultation lends itself to a number of simpler issues, but cannot be used for everything. If you think a physical examination or tests are needed, we recommend a home visit. The advantage of our service, is that we offer both home visits and digital consultations, leaving the choice up to you. If in doubt, you can start with a digital consultation. The doctor will be able to guide you further, and if a home visit is needed, the cost of the digital consultation will be offset. Digital consultation is also suitable as a follow-up after a home visit.

Digital doctor

Can I bring up multiple issues?

In a digital consultation, we ask that you limit yourself to one issue. If you bring up several, the doctor may need to select one to focus on during the consultation. If you have multiple issues that are complex or time-consuming, we recommend seeing a doctor in person, for example by booking a home visit.

Digital doctor

Do I need to install an app to book a digital consultation?

We've purposely avoided making an app, so you don't have to. Everything is done from your browser. The advantage is that you can use the services from both PC and mobile. You can still create an app button on your iPhone that will take you to this website.

  • Tap the share icon at the bottom (square with arrow)
  • Select “Add to Home Screen”
  • Voila! Now you have the “app” with which links to this website.
Insurance
Digital doctor

I can't get video to work, what should I do?

  • To start a video consultation with the Home Doctors, we need access to the camera and microphone of your device. Select “Allow” when asked about camera and microphone access when entering the video room. You can also provide access under settings on your phone or PC. Settings look a little different depending on whether you're on phone or pc and what browser you're using. Below you will find links to help pages for your browser.
  • If you need help, you can also start a chat with our customer support by tapping the speech bubble in the bottom right corner.
  • It may also be that your browser is not supported. Try upgrading your browser or changing device and try again.
  • A good old trick is also to try to restart your phone or pc if the problem persists.

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Digital doctor

Why do we use chat, phone, photo and video?

Digital consultations allow the doctor to work more efficiently, enabling you to have a consultation wherever you are. Maybe you also dare to record things on chat or phone that are embarrassing face-to-face. In some cases, the doctor will recommend the use of phone or video, or ask for a photo. Using both text, audio, image and video enables you and your doctor to communicate naturally based on the problem. When the doctor answers you, you will receive an SMS. It allows you to do other things while you wait. Effective for the doctor, and comfortable for you.

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